Use of Generative AI Policy Template (FREE Download)

Generative AI is now part of everyday work, study, research, teaching, marketing, customer service, and administration. However, without clear guidance, its use can create risks around confidentiality, accuracy, copyright, data protection, academic integrity, bias, and accountability.

This free Use of Generative AI Policy template provides a practical starting point for organisations, teams, schools, universities, businesses, and professional groups that want to use AI tools responsibly.

Inside the document, you’ll find clear guidance on acceptable use, prohibited use, human oversight, data handling, transparency, record-keeping, and staff or user responsibilities. It is designed to help you set expectations without slowing down innovation.

Whether your team is already using tools like ChatGPT, Copilot, Gemini, Claude, or other AI platforms, this Use of Generative AI Policy can help you establish a safer, more consistent approach.

Use it as a template, adapt it to your context, and build confidence in how generative AI is used across your organisation.

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What Is In This Document?

  • Introduction
  • Generative AI
  • General rules for use of generative AI in the workplace
  • Use of Generative AI in Internal Company Operations
  • Using generative AI in the Company’s Products and Services
  • Hallucinations and guardrails
  • Personal use of generative AI
  • Monitoring
  • Responsibility for compliance
  • Breaches of this policy
  • Acknowledgment and declaration
  • Annex 1 — Review and approval process for the inclusion of generative AI technologies in Company Products and Services — Appoint a team sponsor — Develop a formal generative AI proposal — Obtain initial manager, procurement, legal and data security approvals — Obtain full approval from the generative AI Working Group — Approval escalation